Frequently Asked Questions
1. Where is Park City Mountain Resort?
Park City Mountain Resort is located in the beautiful Wasatch Mountains, about 35 miles from the Salt Lake City, Utah. Located in the historic town of Park City, Park City Mountain Resort offers more than 3,330 acres of groomers, bumps, bowls, powder and highly rated terrain parks. With the Sundance Film Festival taking place each January, the town is never sleeping. The winter season generally runs from November through mid-April.
2. After arriving at the airport in Salt Lake City, how do I get to Park City Mountain Resort?
Although Park City is only 35 miles from Salt Lake City, there is no public transportation between the two cities. We recommend that you book a shuttle from the airport to your housing location in Park City. To book shuttles please visit www.allresortexpress.com.
3. What is the weather like in Park City?
Park City can be a beautiful sunny town; however it is cold and hopefully snowy. You should plan on both beautiful sunshine and blizzard like conditions. The weather is constantly changing.
Average Monthly Temperatures:
||34 F||31 F||35 F||40 F
You will need to be dressed properly to adjust to the changing temperatures; we recommend you bring the following items:
- Water repellent jacket, warm winter jacket
- Warm fleece, micro-fiber, wool, or down inner jacket.
- Warm knit hat
- Goggles and sunglasses
- Warm gloves or mittens
- Warm, water repellent snow pants
- Warm insulated boots with good traction (the parking lots, sidewalks, and plaza area can be icy and full of snow)
- Long underwear tops & bottoms
- Warm socks
Many of these items may be cheaper to purchase in Park City. Locally, we recommend Wal-Mart, the outlet mall, or Sports Authority for the best deals.
4. Where do I check in to start work?
You will need to check in with your department manager or supervisor. Please make sure to reach them via email before your arrival. They should give you a start time and location of your job before you arrive. If you get lost, you can always go to Human Resources and we will help direct you.
5. What days will I work? How many days off will I have?
This is dependent on the department where you work. Please check with your manager or supervisor via email to confirm your schedule. In general you will work anywhere from 30-40 hours a week, usually 5 days a week, with two days off. This of course is dependent on our business levels and the weather.
6. Will I be required to work holidays?
Yes. Holidays are when many guests are on vacation and visiting Park City. This means we usually become increasingly busier over the holidays. A standard winter ski season covers the following holidays: Thanksgiving, Christmas, New Years, Martin Luther King Day, Presidents Day and Easter.
7. Will a uniform be provided to me?
Each department has its own specific uniform. The clothing necessary will depend on the job you have. Please check with your manager or supervisor to see what uniform you will be assigned and what you will need to provide on your own. We recommend that all Team Members have warm boots, and all the additional items listed above.
8. Is it required that I ski or snowboard for my job? Will I be able to learn how to ski and/or snowboard?
Not all jobs require ski/snowboard experience, however some do. Please make sure when applying online to read the requirements of the job you are apply for. Most of our Team Members enjoy taking full advantage of their season pass, available discounts on rental gear, and lessons to learn how to ski and/or snowboard. If you want to learn or improve, you will have plenty of opportunities.
9. Will I always get to work my scheduled hours?
The amount of hours you will work each week will vary. During holidays and weekends, you may work more hours. Other days you might be sent home early or told to come back at a later time. Slow days are great days to go outside and enjoy the beauty and fun that Park City Mountain Resort has to offer!!
10. I am coming from another country to work at PCMR. How do I apply for my required Social Security Card?
Everyone who works in the United States must apply for a Social Security Card. This must be done in Salt Lake City at the Social Security Administration building. There is not public transportation between Park City and the Social Security Administration. We recommend that you share a ride with a friend, talk to others who might be going, or apply when you arrive in Salt Lake City. You must apply within the first few weeks of your arrival. We also recommend that you use the resorts address to receive your card. Many times your apartment will not have mail delivery. To play it safe we recommend mailing your card to: Your Name, PO BOX 39, Park City, UT 84060. When your card arrives we will deliver to you.
11. Where am I going to live?
Park City Mountain Resort does not provide Team Member housing. We recommend that you research areas before your arrival. Please view the housing and transportation page.
12. When/where can I pick up a Triple Play voucher?
Triple Play vouchers can be picked up at the reception desk in the Team Building everyday from 8 a.m.—11 a.m. and 2 p.m.—5 p.m.
13. How do I get my paycheck?
You pick up your paycheck from your manager.
14. I'm a new Team Member and I have to take a TMO class...what is it?
Team Member Orientation (TMO) is for all new Team Members of PCMR. This orientation class is 1 1/2 hours long and is held in the South Conference Room in the Team Building. Classes are held numerous times throughout the winter season. Please ask your manager for TMO dates or contact the HR Trainer at 435-647-5420.
15. Where is the Team Building?
The Team Building is located on the corner or Lowell Ave. and Manor Way.
16. Where do I get my uniform?
Most departments pick up their uniforms from the Laundry Room/Team Store located on the main level of the Team Building. Laundry Room/Team Store hours are 7 a.m.—11 a.m. daily.
If you have any additional questions about being a Park City Mountain Resort Team Member we would love to hear from you. Please email firstname.lastname@example.org.