There's a Park City Mountain Resort app for that
— Posted by Eric on January 5, 2012
Many have asked, but now it's here - introducing our new mobile app!
Park City Mountain Resort app start screen
At Park City Mountain Resort we're always looking for new ways to improve the experience of our guests and our new mobile app for iOS and Android mobile devices does just that. Our app allows you to:
- Plan: using our unique MyMountainPlanner personal mountain tours and real-time conditions
- Track: record live statistics including number of runs, total vertical, maximum speed and distance traveled
- Share: share on-mountain stats, photos and status updates from the Resort with your social network through Facebook and Twitter integration
- Reload: add additional days of mountain acceess to your lift ticket
You will find lots of great functionality in the app and we are thrilled that users who have a Park City Mountain Resort eStore account with an attached RFID (Radio Frequency Identificaiton) lift ticket can add additional ski days to their ticket directly via the app. This feature breaks new ground for ski resort app ecommerce and was made possible by the installation of RFID access gates at all lower mountain entry lifts as well as the conversion of all ticket and pass media to include RFID antenna. Learn more about our access gates and cards.
We developed and tested our app in conjunction with our ticketing software partner RTP, and it is a project that will continue to evolve in the coming months and we hope will eventually expand into summer information.
To begin, you must be sure that you have created an account on our eStore and linked any tickets or passes to your account. Then click or scan the images below to install the appropriate app for your mobile device:
| PCMR iOS app | PCMR Android app |
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PCMR app start screen
Get started planning, discovering, tracking and sharing our mountain.
Resort Product bar
Check your days and scans on the mountain.
App menu
Swipe or touch down to show the menu with all of the different options available. Touch, or swipe back up to hide it again.
Resort Product Reload
Add more days of skiing and riding to your associated RFID media card and head straight to the lifts!
Run Tracking
Hit start to begin tracking your day on the mountain, you'll track your speed, vertical and when you "view your day" at the end, you'll be able to view on a map and share with you friends!
My season pass photo doesn't show up and it says I don't have a pass. How do I fix this? It says it could not find a purchased pass product.
— Posted by Grace swords on February 10, 2013 10:17 AM MST
Jordy is correct, please call us at 1-800-227-2754, and we'll see what we can do to get your pass connected with your RTP login account. Sorry for your trouble!
— Posted by Eric on February 19, 2013 9:35 AM MST
Jan 22 has a post with a phone number to call
— Posted by jordy on February 19, 2013 9:18 AM MST
Will the PCMR app work on a Blackberry Bold 9930?
— Posted by Howard Daniel on December 20, 2012 7:08 AM MST
Any chance you guys could supply your app to Amazon? I'd love to put it on my Kindle Fire
— Posted by Mark on February 2, 2012 1:22 PM MST
Mark,
I'll have to check w/our devs on that. I imagine our Android version should work, but I'm not sure how technical that winds up being. I'll definitely pass your suggestion along, thanks!
— Posted by Eric on February 2, 2012 2:12 PM MST
The PCMR app works great! I am able to check up to date conditions before leaving for the mountain. One question: The # days and scans got reset last week and now shows only 4 days. Should be around 24 days. Any idea?
— Posted by Bob on January 30, 2012 8:31 AM MST
Glad to hear that you're enjoying our app Bob! We applied a patch to our point of sale software last week an this seems to have impacted the days/scans function of the app. We are working with them to resolve this issue as soon as possible (we work with them on our app as well) and apologize for the inconvenience.
— Posted by Eric on January 30, 2012 8:35 AM MST
I downloaded the app for iOS and was able to put all of my information in and login to my user account, but it doesn't recognize my season pass. Says "We could not find a purchases pass product." Any ideas?
— Posted by C hatch on January 22, 2012 8:19 PM MST
Could be that you have a duplicate account. Please call our Resort Services Office at 1-800-227-2754 and they can look into that.
— Posted by Eric on January 23, 2012 12:59 PM MST
Heading out there soon, and wondering... Will the "mountain planner" only recommend runs that are open?
— Posted by David on January 15, 2012 8:11 PM MST
David,
We've contemplated creating tours with only "open" runs and it's becomes difficult to create good quality tour options across all ability levels as some tours may wind up with the same runs each time depending on how much of the mountain is open, in particular in early season. Good thing is that most of the mountain is now open, see you on the slopes!
— Posted by Eric on January 23, 2012 1:04 PM MST
For some reason I can't get the run tracking to start. When I push start it shows 3 bars for the satellite signal ans says "on" but absolutely no information show up. Ive uninstalled the app and reinstalled it, but nothing Help....I'm using an iPhone 4.
Thanks.
— Posted by Terry on January 13, 2012 3:44 PM MST
Terry, I'm dropping you a note to try to figure out what the issue is and get your run tracking working, thanks!
-Eric
— Posted by Eric on January 13, 2012 5:22 PM MST
The app shows my daughter on my phone who is listed on the account. How do I switch?
— Posted by Justin Petty on January 5, 2012 6:48 PM MST
Justin,
Call our Resort Services Office at 1-800-227-2754 to see if they can switch the primary contact for your account, thanks!
— Posted by Eric on January 5, 2012 8:11 PM MST
Trying to register our RFID passes. Want to skip adding credit card info., as it gives that option, but keep getting an error & it refreshes back to adding our 20 digit #, & errors again.... What to do?
— Posted by Pam Ruprecht on January 5, 2012 6:37 PM MST
Hi Pam,
Did you create a new account? If so, it might be trying to merge with an existing? Would you mind calling our Resort Services Office at 1-800-227-2754 (between 8am-5pm mst) to see if they can help?
— Posted by Eric on January 5, 2012 8:13 PM MST
I tried to add my RFID number to my account but it was purchased under my husbands account and tells me I can't add it to mine because it is being used by another account. Any suggestions?
— Posted by Randi on January 5, 2012 12:56 PM MST
Hi Randi,
As your pass is under your husband's account, you'll need to call our Resort Services Office at 1-800-227-2754 for help. Sorry we can't do it online at this point.
— Posted by Eric on January 5, 2012 8:10 PM MST
I want to upload the new app, so I created an account but can't figure out what number to input from my season pass. help??
— Posted by Ann Turner on January 5, 2012 12:14 PM MST
Hi Ann,
There is a number on the side of your pass which is 20 digits between two dashes,input those 20 numbers (between the dashes) for your pass RFID number.
Enjoy!
— Posted by Eric on January 5, 2012 12:31 PM MST