We are Epic Together
For the 20/21 season all pass holders get free Epic Coverage, which gives refunds for certain resort closures (e.g. COVID-19), job loss and more. Plus, 19/20 season pass holders get credits for last season.
As of March 15, 2020, all uphill access is suspended at Park City Mountain for the safety of our guests and employees.
Guest Refund Request
In response to the unprecedented circumstances surrounding coronavirus (COVID-19), Vail Resorts has announced as of March 17, 2020, that all of its North American resorts will be closed for the 2019-20 winter ski season. The Company will consider reopening Breckenridge Ski Resort in Colorado, Heavenly Mountain Resort in Lake Tahoe and Whistler Blackcomb in British Columbia in late April/early May, dependent on the situation with COVID-19 as well as weather conditions.
Given the unprecedented circumstances, there is not a requirement to get a refund or make changes in-resort. Please complete this form to submit for a refund or credit, subject to applicable terms and conditions for the following products:
- Lift Tickets
- Ski & Ride School
- Lodging and Vacation Packages
- Winter Activities
- Childcare Bookings
- Equipment Rentals (booked on RentSkis.com or SkiRentals.com)
Magic over moments
Let your kids tap into their ambition and get lost in their own imagination. It’s easy to awaken their curiosity when there’s access to over 7,300 acres, 330 trails and a season’s worth of exciting activities at Park City. Show them that pride comes before praise, but only after taking a leap of courage and conquering one of the 13 bowls or eight terrain parks across our resort.
Inspire them to chase progress, not perfection, because even our town’s historic legacy and world-class amenities were never built in a day. But more importantly, find the magic—not just the moment—that brings your family closer together.
Reach New Heights
